| Food-contact materials | Material specifications, supplier certificates, and documentation for food-contact components applicable to the destination market. | Helps confirm that product-contact surfaces are suitable for the intended food-processing use and can be identified through the supply chain. | Request records for product-contact parts and confirm that the documentation covers the actual machine configuration and intended market. |
| Hygienic design and cleanability | Design drawings, cleaning instructions, access points, and details of joints, seals, and product-contact areas. | Accessible, cleanable construction supports consistent sanitation and reduces the chance that product residue remains in hard-to-reach areas. | Review the machine layout and cleaning procedure; check how components are accessed, removed, and reassembled. |
| Process control and repeatability | Documented operating parameters, calibration records for relevant instruments, and test results from production or commissioning. | Controlled settings help the machine produce more consistent candy dimensions, weights, shapes, or processing conditions within the agreed specification. | Ask which parameters are monitored, how instruments are calibrated, and how results are compared with the agreed acceptance criteria. |
| Fabrication and assembly control | Inspection plans, assembly checklists, nonconformance records, and documented corrective actions. | Consistent inspection can identify fit, alignment, or workmanship issues before they affect operation or finished-product quality. | Check whether inspections are recorded, how defects are handled, and whether corrective actions are followed up. |
| Factory acceptance testing (FAT) | A written FAT protocol, test results, and a record of any open issues before shipment. | Testing before delivery helps verify agreed functions and gives both parties a documented basis for resolving issues. | Agree in advance on test conditions, acceptance criteria, responsibilities, and how unresolved items will be closed. |
| Installation and site acceptance | Installation checklist, commissioning records, operator training materials, and site acceptance test results. | Confirms that the installed machine operates under the agreed site conditions and that operators understand its use and cleaning requirements. | Clarify which utilities, site preparations, tests, and training are included in the commissioning scope. |
| Quality management system | Current quality-system certificate, its scope, and documented procedures for design, purchasing, inspection, and corrective action. | A controlled quality system supports repeatable processes and traceable handling of issues; certification alone does not guarantee machine performance. | Verify the certificate’s validity and scope, and review project-specific quality records rather than relying on certification alone. |
| After-sales support and spare parts | Service procedures, spare-parts documentation, maintenance schedules, and stated support response arrangements. | Accessible technical support and correctly specified replacement parts can help maintain machine condition and reduce avoidable production interruptions. | Confirm parts identification, maintenance responsibilities, support coverage, and the process for reporting and resolving faults. |