| Product type and use | Intended application, user, and washing conditions | Machine-wash powder for household use; specify whether the product is intended for standard or high-efficiency machines | Request a product brief, usage directions, and test results relevant to the intended wash conditions |
| Formula and ingredients | Required cleaning functions, ingredient restrictions, and disclosure needs | Define expectations for surfactants, builders, enzymes, fragrance, and any restricted ingredients according to destination-market rules | Review the ingredient declaration, safety documentation, and applicable regulatory statements |
| Physical properties | Appearance, flow, particle characteristics, moisture, and bulk density | Agree on an acceptable powder appearance and measurable limits for moisture and bulk density based on the agreed formula and packaging | Ask for the product specification, test methods, and a certificate of analysis for production batches |
| Cleaning performance | Stain removal, dissolution, residue, and performance across relevant water conditions | Set agreed test conditions, such as dose, water temperature, water hardness, fabric, and wash cycle, before comparing results | Review test protocols and results; consider an independent or jointly witnessed product trial |
| Packaging and labeling | Pack format, net contents, barrier needs, closure, language, and legal label information | Specify pack size, material, artwork approval process, required warnings, ingredient information, and local-language instructions | Approve packaging proofs and confirm that the supplier can provide packaging-material specifications and compliance documents |
| Order quantity and forecast | Initial order, recurring volume, forecast accuracy, and seasonal variation | Request written minimum order quantities by product and pack format, plus capacity for forecasted demand | Compare stated capacity with production schedules and confirm how forecast changes affect order acceptance |
| Lead time and delivery | Production lead time, shipping mode, delivery terms, and destination requirements | Agree on lead-time milestones from artwork and ingredient approval through production and dispatch; confirm the applicable delivery term in the contract | Request a sample production schedule and review shipment tracking, export, and delivery procedures |
| Quality management | Batch controls, traceability, non-conformance handling, and change management | Require lot identification, retained samples, documented release checks, and advance notice of material or formula changes | Review quality procedures, audit findings where available, sample records, and the corrective-action process |
| Compliance and safety | Destination-market requirements, product safety information, and transport classification | Identify the countries of sale and agree which product, label, and shipment documents are required for those markets | Check current safety data, declarations, and other applicable documents with qualified regulatory or import professionals |
| Commercial terms | Price basis, payment schedule, tooling or artwork charges, and quotation validity | Request an itemized quotation that states product, packaging, order quantity, delivery term, currency, and any additional charges | Compare like-for-like quotations and confirm all commercial terms in the purchase agreement |
| Samples and approval | Sample format, evaluation criteria, and approval responsibilities | Approve a representative sample against written criteria before authorizing commercial production | Record sample batch details and retain an approved reference sample for comparison with delivered goods |